Privacy Policy

At Elite Couture Miami, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, www.elitecouturemiami.com, and the services offered through it.

1. Information We Collect

1.1 Personal Information:
We collect personal information that you voluntarily provide to us when you register on the website, make a purchase, sign up for our newsletter, or contact us. This information may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Purchase history
  • Account login credentials

1.2 Non-Personal Information:
We may also collect non-personal information that cannot be used to identify you. This includes, but is not limited to:

  • Browser type and version
  • Device information
  • IP address
  • Geolocation data
  • Pages visited on our site
  • Time spent on pages

1.3 Cookies and Tracking Technologies:
We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies help us to recognize you when you return to our site and provide personalized content and advertising. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1 To Process Transactions:
We use your personal information to process your orders, manage your account, and provide customer support. This includes sending order confirmations, shipping updates, and payment receipts.

2.2 To Improve Our Services:
We analyze the information we collect to improve our website, products, and services. This includes understanding how users interact with our site, identifying trends, and enhancing the overall user experience.

2.3 Marketing and Promotional Communications:
With your consent, we may use your contact information to send you promotional emails, newsletters, and special offers. You can opt out of receiving these communications at any time by clicking the "unsubscribe" link in the email.

2.4 Legal Compliance:
We may use your personal information to comply with applicable laws, regulations, and legal processes, including responding to lawful requests from public authorities.

3. Sharing Your Information

3.1 Third-Party Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email distribution, and analytics. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.

3.2 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Correction:
You have the right to access, correct, or update your personal information at any time by logging into your account or contacting us directly.

5.2 Deletion:
You may request the deletion of your personal information by contacting us. Please note that we may need to retain certain information for legal or business purposes.

5.3 Opt-Out:
You have the right to opt out of receiving marketing communications from us. You can do so by following the instructions in our emails or by contacting us directly.

5.4 Data Portability:
If applicable, you have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

5.5 Cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected information from a child under 13, please contact us, and we will take steps to delete that information.

7. International Data Transfers

As a global brand, we may transfer your personal information to countries outside of your home country for processing and storage. We will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this page. Your continued use of our website after the changes take effect constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Elite Couture Miami
Email: support@elitecouturemiami.com
Phone: +971 55 617 5542
Address: Elite Couture Miami, Al Barsha, Dubai, UAE

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